Privacy Policy

At Nectra Digital ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name — provided when you fill out a contact form or request a quote.
• Project Information: Service requirements, budget range, timeline preferences shared through our forms.
• Technical Data: IP address, browser type, device information, pages visited, and time spent — collected automatically via cookies and analytics tools.
• Communication Data: Emails, messages, and call records when you communicate with our team.

2. How We Use Your Information

Your information is used strictly for:

• Responding to your inquiries and providing project quotes
• Delivering services you've contracted with us
• Sending project updates and relevant communications
• Improving our website experience and services
• Complying with legal obligations

We do NOT sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These include:

• Essential Cookies: Required for the website to function properly (session management, security).
• Analytics Cookies: Google Analytics to understand website traffic and user behavior (anonymized data).
• Performance Cookies: To monitor site speed and improve loading times.

You can control cookie settings through your browser preferences. Disabling cookies may affect some website features.

4. Data Security

We implement industry-standard security measures to protect your personal data, including:

• SSL/TLS encryption for all data transmission
• Secure database storage with restricted access
• Regular security audits and vulnerability assessments
• Employee access controls on a need-to-know basis

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but take every reasonable precaution.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Contact form data is retained for up to 2 years. Project-related data is retained for the duration of the engagement plus 3 years for legal compliance.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data ("Right to be Forgotten")
• Objection: Object to processing of your data for specific purposes
• Portability: Request transfer of your data to another service provider

To exercise any of these rights, email us at contact@nectradigital.com. We will respond within 30 days.

7. Third-Party Services

Our website may contain links to third-party websites or use third-party services (Google Analytics, payment gateways). We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies independently.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a minor without parental consent, we will take steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

10. Governing Law

This Privacy Policy is governed by the laws of India, specifically the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDPA). For international users, we also respect applicable provisions of GDPR (EU) and CCPA (California).